We're Hiring

Restaurant Team Member

Location: BT414LL

Salary: Hourly paid,

Job Type: Full-time & Part Time available

Want to change up your career and join a company where there’s never a dull moment?

Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality?

Tim Hortons is expanding across the UK and we need brilliant people like you to help us.

Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years.

We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.

As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment.

To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends.

If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity!

Your key responsibilities as Restaurant Team Member include:

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
• Carry out temperature checks and record as per company process!
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
• Report all work related near misses, injuries and illnesses as soon as possible!
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!

*Due to Cinema Licensing Laws candidates must be 18 years of age or over*

Antrim Omniplex is looking for Part Time, Fully Flexible General Staff For a Temporary Contract

This multi functional role includes all duties at the Concessions and Floor area. This job also holds great career progression opportunities.

High levels of customer service and product knowledge will be required through supplying information, dealing efficiently with queries and assisting patrons wherever possible.

General Floor Staff are responsible for promoting effective visitor services. Typical work activities include:

FLOOR

• Prior to a screening or event, collect and check tickets and deal with any customer enquiries; after a screening or event be available to assist customers at the exit and to check and tidy the auditorium
• Assist patrons to their seats and ensure customers with access requirements are supported to and from the cinema
• Advise visitors with specific access needs on cinema access, induction loops etc
• Monitor the auditorium for illegal use of filming equipment, smoking, unruly patrons, and health & safety issues, relaying any issues management immediately.
• Monitor the screening with regards to picture quality and sound levels, relaying any issues to the management immediately

CONCESSIONS

• Have a good working knowledge of all products and up sell when possible
• Serve customers in the concessions area
• Replenish goods and undertake stock control between screenings or events
• Check-off deliveries diligently and accurately
• Ensure all daily operating tasks are carried out and recorded
• Ticket sales and other retail items
• Cash Handling
• Understand all ticket prices, discounts, promotional offers and other schemes
• Develop a sound product knowledge
• Ensure guidelines regarding age classification are followed at all times

GENERAL DUTIES

• Demonstrate a positive, enthusiastic and flexible attitude towards visitors and employees, recognising the importance and benefits of effective team working
• Deal with enquiries courteously and competently, whilst offering a genuine welcome to all visitors – public, educational or corporate

Temporary contract will last until the last Thursday of January with the possibility of staying on.

Pay: £10.85-£12.71 per hour

We’re on the search for Front of House Nandocas (what we call our Team Members) to join us!

The Role of a Front of House Nandoca is simple… to create unforgettable customer moments and feelings to leave them wowed and want them coming back for more.

We offer full and part-time positions, and no previous experience is required, just show us that you’re brimming with passion and willing to learn and we will teach you the rest.

What I do

• I make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy.
• I give a warm welcome to our guests and make them feel at home
• I serve customers efficiently at the till – understanding and meeting their needs
• I serve amazing food to Nando’s high standards that make our guests feel fired up and wowed by the experience
• I bring amazing food and drink to the table and make sure our customers have everything they need
• I follow all fire safety, health and safety, food hygiene and restaurant security measures

There are loads of perks to being a part of our Front of House team:

• Free meal on every shift you work
• Flexible shifts
• Access to a great discount platform
• Discount on Nando’s for you and your friends and family (40% everyday)
• Internal development programmes to support your career development
• Regular regional parties and events
• Refer a friend incentive scheme

To join us apply today!

At Nando’s, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando’s.